Frequently Asked Questions
Everything you need to know about shopping with ReGen Total Wellness.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
You can return or exchange unworn items with original tags within 30 days of delivery. Simply visit our online Return Portal with your order number and email address to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, ReGen Total Wellness is committed to ethical fashion. We use a combination of organic cotton, recycled polyester, and eco-friendly dyes to ensure our products support both your wellness and the planet.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific 'Fit Notes' provided for that garment.